Salesforce Administrator Job at Unified Women’s Healthcare, Orlando, FL

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  • Unified Women’s Healthcare
  • Orlando, FL

Job Description

Overview We are seeking a detail-oriented and proactive Salesforce Administrator to support and enhance our Salesforce platform. This role is responsible for day-to-day system maintenance, user support, and configuration updates across multiple Salesforce products, including Service Cloud, Health Cloud, Experience Cloud, and Sales Cloud. Experience with Marketing Cloud is a plus. Responsibilities Perform daily administrative tasks such as user access management, report and dashboard creation, case triage, and end-user support. Document change requests and collaborate with stakeholders to plan and deliver solutions. Implement and enhance declarative configurations based on business requirements. Adhere to established change management policies and procedures. Optimize backend processes, including converting legacy automation to Flow, retiring outdated automations, and maintaining data hygiene. Support the full development lifecycle, including deployments, validations, testing, peer reviews, and sprint planning. Maintain and implement Salesforce-based solutions across multiple products. Participate in meetings and perform related administrative duties as needed. Qualifications Minimum 2 years of hands-on Salesforce administration experience ( required ) Salesforce Administrator Certification ( required ) Service Cloud experience (required) Platform App Builder Certification ( preferred ) Experience with third-party Salesforce integrations (e.g., e-signature, document generation, survey tools) ( preferred ) Previous experience in the healthcare industry ( preferred ) #J-18808-Ljbffr Unified Women’s Healthcare

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