This is a remote role that may only be hired in the following location(s): North Carolina, Virginia.
Responsible for performing independent quality checks and developing methods of measuring the quality and performance of the functional testing processes. Coordinates testing and evaluation activities that identify issues, trends and gaps in existing programs. Provides and independent assessment of the programs, policies and procedures tested and provides feedback to management. Works with the testing lead to create the test plan and strategy. Updates testing metrics on a daily basis and provides results to the Quality Assurance (QA) Lead. May be responsible for leading defect or other testing meetings if the test lead is unavailable.
ResponsibilitiesBachelor's Degree and 2 years of experience in Quality Assurance experience in a Financial Services organization
OR
High School Diploma or GED and 6 years of experience in Quality Assurance experience in a Financial Services organization
License or Certification Type: American Society for Quality (ASQ) Certification(s) -preferred
Preferred Qualifications:
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Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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