Job Description
Overview
To take an advanced approach with requirements, testing, and analysis with the development, implementation, and long term execution of the business end of our new Product and Pricing Platform. Develops deep appreciation of our members' and team members’ needs while streamlining our response to their needs based on analytics and measurable results. Works independently with limited guidance within team on defining testing and experience within the platform. Working cross-functionally to conduct research and perform analysis to uncover product opportunities within the Product and Pricing Platform and formulate innovative solutions that deliver value for team members.
Responsibilities
Act as the SMD subject matter expert & champion for the Product and Pricing Platform
Execute the required product management life cycle needs (ex. product and offer creation, updates, monitoring, retirements) in the Product and Pricing Platform once launched
Assist Product Managers in gathering, analyzing, developing requirements and test plans that capture the team members and stakeholder's needs
Conduct and facilitate User Acceptance Testing by validating the definition of Done and being an active leader in the testing process
Proactively sizes Product and Pricing Platform opportunities and potential improvements
Collaborate with team members key partners, business units across the credit union, other product teams and regularly engage on the Product and Pricing vision
Engages in product team decision making, being able to push back and propose initiatives based on data and experience
Communicate and present plans including implementation and execution roadmaps and key business processes to senior management and to the broader organization
Serve as an agent of change, looking for new ways to solve current ways of working problems and collaborate as a team
Know the key metrics to be measured and how to measure it
Produce pro/con analysis to substantiate hypotheses and drive executive decision making
As a member of the cross functional team, apply Agile/Lean principles to continuously incrementally improve the product and product team
Research, identify and analyze the needs and experiences of our members, the purchasers and users of NFCU financial products
Perform other related duties as required
Qualifications
Collaborative attitude and significant experience in being able to work with technology and business partners to ensure efficient and effective delivery
Expertise in being a quick learner with an analytical and flexible thinking style
Strong multi-tasking and the ability to meet deadlines
Excellent ability to communicate effectively (written and oral) and work well on cross-functional teams at all leadership levels
Advanced comfortability with big, undefined problems and the capability to break down problems to find solutions
Experience working in an agile environment and the software development lifecycle
A significantly strong data sense, combined with analytical skills to help make informed recommendations
Business acumen with ability to leverage expertise with credibility and impact
Ability to develop and maintain strong relationships across the organization
Demonstrated skill and detailed orientation in having a curiosity for learning how technical process flows work
Bachelor’s Degree in Business, Management, Computer Science, Information Systems, or a related field
Desired Qualification
Knowledge of credit union operations/processes and procedures
Hours: Monday - Friday, 8:00AM - 4:30PM
Location: 820 Follin Lane, Vienna, VA 22180
About Us
Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.
Our approach to careers is simple yet powerful: Make our mission your passion.
• Best Companies for Latinos to Work for 2024
• Computerworld® Best Places to Work in IT
• Forbes® 2025 America's Best Large Employers
• Forbes® 2024 America's Best Employers for New Grads
• Forbes® 2024 America's Best Employers for Tech Workers
• Fortune Best Workplaces for Millennials™ 2024
• Fortune Best Workplaces for Women ™ 2024
• Fortune 100 Best Companies to Work For® 2025
• Military Times 2024 Best for Vets Employers
• Newsweek Most Loved Workplaces
• 2024 PEOPLE® Companies That Care
• Ripplematch Recruiting Choice Award
• Yello and WayUp Top 100 Internship Programs
From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected Veteran.
Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position
Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.
Job Tags
Internship, Flexible hours, Monday to Friday,