Job Description

Job Description

Job Description

We are looking for a detail-oriented Collections Specialist to join our team in Brooklyn Center, Minnesota. In this Contract-to-permanent position, you will play a key role in managing accounts receivable, ensuring payments are processed accurately, and investigating discrepancies in unpaid accounts. This is an excellent opportunity to contribute to a dynamic team while growing your expertise in collections and financial services.

Responsibilities:
• Handle the collection process for outstanding accounts, ensuring timely resolution and payment.
• Verify and post received payments and adjustments accurately into the system.
• Investigate and analyze missing or incomplete information related to unpaid accounts.
• Communicate professionally with clients to address payment-related inquiries and resolve disputes.
• Utilize accounting software systems and CRM tools to track and manage account information.
• Process billing and claims administration tasks with precision and efficiency.
• Answer inbound calls to assist customers with account-related concerns.
• Ensure compliance with company policies and procedures in all collection activities.
• Generate reports on account statuses and provide insights to the management team.
• Collaborate with team members to improve collection strategies and processes.• Proficiency in accounting software systems, including Epic Software and ADP Financial Services.
• Strong knowledge of accounts receivable processes and collection practices.
• Experience with billing functions and claim administration.
• Familiarity with CRM systems and tools such as Accurint.
• Excellent communication skills for handling inbound calls and client interactions.
• Ability to analyze financial data and identify discrepancies.
• Detail-oriented mindset with a focus on accuracy and efficiency.
• Previous experience in financial services or collections is preferred.

Job Tags

Permanent employment, Contract work,

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