CornerStone Staffing is hiring experienced Collections Agents who thrive in high-paced environments and bring a strong team-oriented mindset. If you're driven, dependable, and ready to make an impact, this opportunity is for you!Collections SpecialistTempe, AZ | (WFH after training)COMPENSATION & SCHEDULE• $19.00 per hour• 8-hour shifts between 6:00 AM – 10:00 PM, Monday – Sunday• Mandatory overtime at month-end• W2 employmentROLE IMPACTAs a key player in auto loan collections, this role focuses on reducing delinquent accounts while building positive borrower relationships. Your ability to drive recoveries and resolve payment issues has a direct impact on the company’s financial performance and operational success.KEY RESPONSIBILITIES• Collect on delinquent auto loan accounts via dialer and manual outreach• Resolve payment issues through empathetic, solutions-driven conversations• Investigate root causes of delinquency and negotiate actionable repayment plans• Ensure compliance with account documentation and update borrower records• Perform skip tracing using internal tools and external databasesMINIMUM QUALIFICATIONS• 2+ years of direct collections experience (must be listed on resume)• High school diploma or GED equivalent• Must pass a criminal background check and drug screening• Willingness to work overtime and transition to remote after trainingCORE TOOLS & SYSTEMS• Auto-dialer software• Skip tracing databases (e.g., TLOxp, LexisNexis)• CRM and collections tracking platforms• Microsoft Office SuitePREFERRED SKILLS• Strong negotiation and interpersonal communication skills• Spanish-English bilingual fluency• Goal-oriented mindset with a drive to exceed bonus targetsBy applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from CornerStone and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at: 151382
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